Anup K. Kalia, Raghav Batta, et al.
CLOUD 2021
The increasing popularity of chatbots as virtual assistants has lead to many organizations releasing If-This-Then-That frameworks to engineer such chatbots. However, these frameworks often result in inflexible and difficult-to-maintain chatbots. This paper outlines a high-level conceptual framework for realizing flexible chatbots founded upon agent-oriented abstractions: goals, plans, and commitments.
Anup K. Kalia, Raghav Batta, et al.
CLOUD 2021
Anup K. Kalia, Nirav Ajmeri, et al.
IJCAI 2019
Maja Vukovic, Jim Laredo, et al.
SCC 2014
Jinho Hwang, Kun Bai, et al.
IBM J. Res. Dev