Michael Ray, Yves C. Martin
Proceedings of SPIE - The International Society for Optical Engineering
Event monitoring is a critical component in managing IT infrastructure and business operation. Yet, like other IT services, monitoring services face challenges and high expectations in a globally integrated IT environment. Such services offer a telling example that shows both potential and limitation for global IT services, as well as the gaps between expectation and reality and how they might be better identified and thus narrowed. © 2010 IEEE.
Michael Ray, Yves C. Martin
Proceedings of SPIE - The International Society for Optical Engineering
Rolf Clauberg
IBM J. Res. Dev
Pradip Bose
VTS 1998
Limin Hu
IEEE/ACM Transactions on Networking