From research to reward: challenges in technology transfer

Over a five year period the Applied Science & Technology group of IBM's Hursley Laboratory in England turned itself from a fully-funded research organisation into an entirely self-funded technology transfer group. Much practical experience and insight was gained into the questions of: What are the obstacles to overcome in successful technology transfer? How to find a match between technology and customer? How best to manage risk and expectation? To be successful a technology transfer group needs to be correctly positioned within its sponsoring organisation, use management processes that provide flexibility and control, and develop a sophisticated engagement model for working with its customers.