Graham Mann, Indulis Bernsteins
DIMEA 2007
A database of 150 interactions conducted via electronic mail was analyzed. The database had been constructed as an on-line tool for users and advisors, but the interactions can also be regarded as modelling intelligent help dialog in which posing a query and providing a response are each accomplished in "one-shot". The types of questions users ask and the advisory strategies employed for imcomplete queries without follow-up questioning are described. The goal is to understand this new on-line tool for advising and its implications as a model of one-shot intelligent help dialogs.
Graham Mann, Indulis Bernsteins
DIMEA 2007
Amit Anil Nanavati, Nitendra Rajput, et al.
MobileHCI 2011
Amol Thakkar, Andrea Antonia Byekwaso, et al.
ACS Fall 2022
Dimitrios Christofidellis, Giorgio Giannone, et al.
MRS Spring Meeting 2023