Conference paper
Intelligent Help in a One-Shot Dialog: A Protocol Study
Amy Aaronson, John M. Carroll
CHI & GI 1986
In learning, people develop new cognitive structures by metaphorically extending old ones. The metaphors spontaneously generated by new users will predict the ease with which they can master a computer system. Systems which through their interface suggest inefficacious metaphors will accordingly be more difficult to learn and to that extent unacceptable. Copyright © 1982 by The Institute of Electrical and Electronics Engineers, Inc.
Amy Aaronson, John M. Carroll
CHI & GI 1986
John M. Carroll, Janice A. Singer, et al.
CHI 1990
John M. Carroll, Robert L. Campbell
Human-Computer Interaction
Jean McKendree, John M. Carroll
CHI 1986