Forecasting service profitability: Connecting services engagement with service delivery
- Jeanette Blomberg
- Neil Boyette
- et al.
- 2014
- SCC 2014
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18 results for Jeanette L. Blomberg
Forecasting workloads in multi-step, multi-route business processes
- Sechan Oh
- Ray Strong
- et al.
- 2014
- SCC 2014
Reflections on 25 years of ethnography in CSCW
- Jeanette Blomberg
- Helena Karasti
- 2013
- CSCW
Participation frameworks in service design and delivery
- Jeanette Blomberg
- 2010
- PDC 2010
Mapping and visualizing service provider and client interactions: The case for participation
- Jeanette Blomberg
- Melissa Cefkin
- et al.
- 2010
- PDC 2010
Negotiating meaning of shared information in service system encounters
- Jeanette Blomberg
- 2008
- European Management Journal
The implications of enterprise-wide pipeline management tools for organizational relations and exchanges
- Melissa Cefkin
- Jakita O. Thomas
- et al.
- 2007
- GROUP 2007
Service innovation and design
- Jeanette Blomberg
- Shelley Evenson
- 2006
- CHI EA 2006