Conference paper
Staffing optimization in complex service delivery systems
Yixin Diao, Aliza Heching
CNSM 2011
The 6th International Conference on Network and Service Management (CNSM 2010) was held on October 25-29, 2010 in Niagara Falls, Canada. CNSM is a premier annual conference, sponsored by IEEE Communications Society and IFIP Working Group on Network and Distributed Systems Management, in the general area of network, systems, and service management. Built upon the success starting in 2005 to collocate six management workshops within the same week (MANWEEK), this year we debuted the single track conference CNSM ( www.cnsm2010.org ). © 2010 Springer Science+Business Media, LLC.
Yixin Diao, Aliza Heching
CNSM 2011
Yixin Diao, Aliza Heching
CNSM 2012
David Loewenstern, Yixin Diao
CNSM 2012
Yixin Diao, Kevin M. Passino
International Journal of Control