Investigating business needs fluctuations on IT delivery operations
- Victor Cavalcante
- Silvia Bianchi
- et al.
- 2014
- SRII 2014
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9 results for Victor F. Cavalcante
A resource constrained project scheduling problem with bounded multitasking
- Victor F. Cavalcante
- Carlos H. Cardonha
- et al.
- 2013
- MCPL 2013
Scheduling with preemption for Incident Management: When interrupting tasks is not such a bad idea
- Marcos D. Assuncao
- Victor F. Cavalcante
- et al.
- 2012
- WSC 2012
Using social analytics for studying work-networks: A novel, initial approach
- Rogério A. de Paula
- Ana Paula Appel
- et al.
- 2012
- SBSC 2012
Designing an enterprise social tool for cross-boundary communication, coordination, and information sharing
- Cleidson R.B. De Souza
- Claudio S. Pinhanez
- et al.
- 2012
- SIGDOC 2012
A learning feature engineering method for task assignment
- David Loewenstern
- Florian Pinel
- et al.
- 2012
- NOMS 2012
Information needs of system administrators in information technology service factories
- Cleidson R.B. De Souza
- Claudio S. Pinhanez
- et al.
- 2011
- CHIMIT 2011
Building socially connected skilled teams to accomplish complex tasks
- Ana Paula Appel
- Victor F. Cavalcante
- et al.
- 2014
- KDD 2014
Data-Driven Analytical Tools for Characterization of Productivity and Service Quality Issues in IT Service Factories
- Victor F. Cavalcante
- Claudio S. Pinhanez
- et al.
- 2013
- Journal of Service Research