Who's who? Identifying concepts and entities across multiple documentsZunaid KaziYael Ravin2000HICSS 2000
Persistent conversation: A dialog between design and researchThomas EricksonSusan Herring2000HICSS 2000
Making sense of computer-mediated communication: conversations as genres, CMC systems as genre ecologiesThomas Erickson2000HICSS 2000
Anti-serendipity: finding useless documents and similar documentsJ. CooperJohn M. Prager2000HICSS 2000
Who's who? Identifying concepts and entities across multiple documentsZunaid KaziY. Ravin2000HICSS 2000