Intelligent call routing: Optimizing contact center throughput
- Abbas Raza Ali
- 2011
- KDD 2011
Publications
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20 results at KDD 2011
It's who you know: Graph mining using recursive structural features
- Keith Henderson
- Brian Gallagher
- et al.
- 2011
- KDD 2011
Discovering shakers from evolving entities via cascading graph inference
- Xiaoxiao Shi
- Wei Fan
- et al.
- 2011
- KDD 2011
Activity analysis based on low sample rate smart meters
- Feng Chen
- Jing Dai
- et al.
- 2011
- KDD 2011
Toward personalized care management of patients at risk- The diabetes case study
- Hani Neuvirth
- Michal Ozery-Flato
- et al.
- 2011
- KDD 2011
Improving predictions using aggregate information
- 2011
- KDD 2011
Diversity in ranking via resistive graph centers
- Avinava Dubey
- Soumen Chakrabarti
- et al.
- 2011
- KDD 2011
Discovering highly reliable subgraphs in uncertain graphs
- Ruoming Jin
- Lin Liu
- et al.
- 2011
- KDD 2011
Dual active feature and sample selection for graph classification
- Xiangnan Kong
- Wei Fan
- et al.
- 2011
- KDD 2011
Experiences with mining temporal event sequences from electronic medical records: Initial successes and some challenges
- Debprakash Patnaik
- Patrick Butler
- et al.
- 2011
- KDD 2011